Shipping Policy

At Xmototech, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy to understand how your order will be processed and delivered.

Order Processing & Dispatch

• All confirmed orders will be dispatched within 48 hours of purchase.
• During festival holidays, public holidays, or promotional sale events, there may be minor delays in dispatch.

Delivery Timeline

• Once your order is dispatched, you will receive a unique tracking ID to track your shipment.
• Delivery typically takes 4 to 7 working days after dispatch, depending on your location and courier availability.

Logistic Partners

We work with trusted logistics providers to ensure secure and timely delivery:

• Bluedart
• Delhivery
• DTDC
• Amazon Shipping
• India Post

⚠️ Please note: Door-to-door delivery depends on the serviceability of your location. If delivery to your address is not possible, the courier may request you to collect your package from the nearest hub. The logistics partner will contact you in such cases.

Express & International Shipping

• For express delivery or international shipping, please contact our Customer Care team during the ordering process for assistance.

Delays & Support

• If your order experiences a delay beyond the estimated timeframe, kindly reach out to our Customer Care team for support.

Refunds & Delivery Failures

• In case of refunds, shipping costs and payment processing fees will be deducted if:
  • The customer has not responded to calls from our team or logistics partners during delivery attempts.

Returns Shipping

• We do not provide return pick-up services. Customers are required to ship return items to the address provided on our Contact Page.

Sale & Offer Periods

• During special sales and promotional offers, shipping timelines may be extended due to high order volumes. Please check with Customer Care for updates regarding your shipment.